Recent research has displayed how business leaders are settling in COVID-19, how they are ensuring their business continuity in the future, and the value of automation technology to confirm they gratify the expectations of customers. As per the survey outcomes, 92% of business leaders agree that to flourish and survive, organizations need to ensure digital channels and business process consulting services in the workplace. Across countries and industries, it is apparent that process automation and digitization are viewed as crucial to long-run organizational success. However, it is equally clear that meeting the urged end state is no convenient task. 86% of businesses say they confront one or more core barriers to process automation. The difficulty of process automation is the top obstacle. However, also limited budgets are a common roadblock. The effect of COVID-19 The COVID-19 crisis has shaken most businesses to their core- pushing a complete departure from the 'status quo...